Quality Management in Construction

Quality Management in Construction

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Amongst the many topics it covers are: a step-by-step approach to creating a quality management system that is right for your company; how to include all your stakeholders in the quality process; how to identify and map your key processes; how to use your system to help market your business and stay competitive; how to monitor and improve ongoing business performance. The book is part of the Leading Construction Series, co-published by Gower and CITB-ConstructionSkills. The Leading Construction Series is part of a CITB-ConstructionSkills initiative to develop management skills within the industry. The books in this series are designed to be essentially practical, with a firm grounding in the construction industry.1 Brief history of quality standards used in the UK 1 1 3 . ... of a typical question and answer form with some initial QA information 61 3.9 Sample handout giving procedure-writing guidelines 62 3.10 Suggested format for a quality manual 64 5 .

Title:Quality Management in Construction
Author: Brian Thorpe, Peter Sumner
Publisher:Gower Publishing, Ltd. - 2004

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