Hard money, soft outcomes

Hard money, soft outcomes

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over-reliance on the pre-existing standards and measurement systems; and a€c failure to define comprehensively in the initial ... of the contract securing the service, settling it down and defining and agreeing service levels with the customer.


Title:Hard money, soft outcomes
Author: Barbara Farbey, David Targett, Frank William Land, Unicom Seminars Ltd
Publisher:Not Avail - 1995
ISBN-13:

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