Exceptional Customer Service--Team Leader's Guide

Exceptional Customer Service--Team Leader's Guide

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Used in conjunction with qExceptional Customer Serviceq manual, this team leader's guide provides facts and figures on the importance of exceptional service; guidance on the role of team leader as facilitator of the learning process and step-by-step session guides.Used in conjunction with aquot;Exceptional Customer Serviceaquot; manual, this team leadera#39;s guide provides facts and figures on the importance of exceptional service; guidance on the role of team leader as facilitator of the learning process and ...


Title:Exceptional Customer Service--Team Leader's Guide
Author: Lifeskills International Ltd
Publisher:Gower Publishing Company, Limited - 1999
ISBN-13:

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