Deep Smarts

Deep Smarts

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The asset most valuable to your companya€™s future is lost every time an employee leaves the firm This asset is more than knowledge, and it is more than intelligencea€”it is deep smarts: the tacit know-how and expertise that comes only from years of hands-on experience. This book focuses on how to cultivate and harness deep smarts so that it stays in the firm, even if your employees dona€™t.Guided Problem Solving Guided problem solving may involve some observation, but serves different purposes and requires ... The knowledge coach may already know the answer to the problem, or may face the same uncertainty about theanbsp;...

Title:Deep Smarts
Author: Dorothy Leonard-Barton, Walter C. Swap
Publisher:Harvard Business Press - 2005-01-01

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